How we handle personal data for UK players
This policy explains how we handle personal information when an account is opened, funded and used with Jet Set Spins. It covers the data that players give us, the data created by play and the choices players have over both.
Pounds are the only account currency, and one account per person is allowed. Both rules shape what we hold: a single profile, a single balance and a single history for each player.
How data is protected
Protection in transit
Pages are served under 256-bit SSL encryption, which protects details sent between a device and our pages.
Account access
Sign-in uses the e-mail address and a password that is not used elsewhere. Keeping that password private protects the data behind it.
One login on many devices
One login covers the site, the apps and the browser version, so the same protections apply on every device.
Changes to this policy
- The date line at the end shows when the text was last revised.
- Material changes are announced to players before they take effect.
- The latest version replaces earlier ones, and continued use follows the current text.
How we use information
Running the account
Name, date of birth, address and e-mail open the account, keep one account per person and set the country to the United Kingdom.
Payments and bonuses
Payment details let us credit deposits, return winnings by the route tied to the confirmed payment method and apply the welcome offer and cashback.
Checks and safer play
Proof of identity, proof of address and payment method confirmation support verification, which takes about 23 hours. Limits, session reminders, time-outs and self-exclusion records support responsible play.
How long information is kept
Information stays for as long as the account is open and for any further period needed to settle payments, complete checks and answer questions about past activity. After that period, the details are removed or no longer tied to a named player.
Sharing
- Payment providers receive what a deposit or a cash-out needs, such as the chosen method and the amount in GBP.
- Identity checks use the documents submitted for verification.
- A GAMSTOP match on a player’s name closes the sign-up screen with a self-exclusion notice.
- Game providers supply the content in our lobby, while account data stays with us.
Player rights
- Ask which personal data we hold about the account.
- Have wrong details corrected.
- Ask for details to be deleted or limited where the rules allow it.
- Object to a use of the data, including offer alerts from the apps.
Data requests go through the dedicated privacy route of our support team and are confirmed within four hours. Live chat can point to that route at any hour.
Information we collect
Account and transaction data
Name, date of birth, address, e-mail address, the confirmed payment method, deposits, cash-outs, bonus progress and loyalty level.
Usage and contact data
Play history across the 4,341 games, device and app activity, notification settings and the messages sent to our support team.
Last updated: 28 October 2026